Privacy Policy
What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter,
respond to a survey or fill out a form.
When ordering or registering on our site,
as appropriate, you may be asked
to enter your: name, email address,
mailing address, phone number or credit
card information.You may, however,
visit our site anonymously.
What do we use your information for?
Any of the information we collect from
you may be used in one of the following ways:
To process transactions. Your
information, whether public or private,
will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever,
without your consent, other than for the express purpose of delivering the
purchased product or service
requested.
To send periodic emails
The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
How do we protect your information?
We implement a variety of security
measures to maintain the safety of your personal information when you place
an order or enter, submit, or access your personal information.
We offer the use of a secure server. All
supplied sensitive/credit information is transmitted via Secure Socket Layer
(SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those
authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private
information (credit cards, social security numbers, financials(etc.) will be kept on
file for more than 60 days in order to process future transactions.
Do we use cookies?
Yes (Cookies are small files that a site
or its service provider transfers to your
computers hard drive through your
Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and
capture and remember certain information.
We use cookies to help us remember and process the items in your shopping cart.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose
to turn off all cookies via your browser settings. Like most websites, if you turn
your cookies off, some of our service
may not function properly. However,
you can still place orders over
the telephone.
Do we disclose any information to
outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who
assist us in operating our website, conducting our business, or servicing
you, so long as those parties agree to
keep this information confidential. We
may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others
rights, property, or safety. However,
non personally identifiable visitor
information may be provided to other parties for marketing, advertising, or
other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third
party sites have separate and
independent privacy policies. We
therefore have no responsibility or
liability for the
content and activities of these linked
sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Children's Online Privacy Protection Act Compliance.
We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act),we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people
who are at least 13 years old or older.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected
offline.
Your Consent
By using our site, you consent to our web site privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy,we will post those changes on this page.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
Address: NextStage E&S -WorkEz, Block B, RK Swamy Centre, Door No 3/147, Pathari Road, Chennai - 600006
TamilNadu, Chennai.
CANCELLATION POLICY
How do I cancel an order?
In order to cancel an item in your order:
Log into your spiderbooks.net’s account and go to the 'My Orders' page Identify the item you want to cancel.
Provide the order id to our customer care via phone or email. Customer care will assist you
to cancel the order.
Once your cancellation request is created, we will ensure that the cancellation is processed as soon as possible.
What’s the time duration in which I can
cancel my order?
You can cancel an order until it has been processed. Once we process your order, then cancellation is not supported.
I just cancelled my order. When will I receive my refund?
For payments made using a Credit Card, Debit Card, or Net Banking and would like a refund to your bank account,
please get in touch with our customer support team and your payment will be transferred in your account within
7-10 working days.
REFUND POLICY
Online Orders:
Refund requests must be within 14 days of receipt and will be posted to the account used to purchase. No cash
refunds will be given unless the purchase was made in cash.
Changes to our Returns Policy
If we decide to change our privacy policy, we will post those changes on this page.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
Address: NextStage E&S - WorkEz,
Block B, RK Swamy Centre,
Door No 3/147, Pathari Road,
Chennai - 600006 TamilNadu